Customer Testimonials and Reviews

The Step Through Store Customer Testimonials

Read customer testimonials direct from our satisfied customers.
Hear what customers have to say about our Step Through DIY tub to shower conversion kit, their installation experience and view photos submitted to us from customers showing their completed tub to shower conversions.

      EXCELLENT  
   Based on 26 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Douglas Chamberlain 
 August 21, 2023
 
 
 Trustindex verifies that the original source of the review is Google. So far ok, would be helpful if you put tracking info in mail you sent. Still wondering when it will arive?
  
 
      Posted on Google  
   
   Ozarks Marble 
 March 27, 2023
 
 
 Trustindex verifies that the original source of the review is Google. We love working with the Step Through Store. Here at Ozark Marble we manufacture cultured marble tubs and showers. STS provides options for the whirlpool jets in our tubs. They are very quick, reasonably priced and the office staff are wonderful. Very pleasant to work with and we are glad to do business with them!
  
 
      Posted on Google  
   
   Richard Jepsen 
 December 12, 2022
 
 
 Trustindex verifies that the original source of the review is Google. I’m very satisfied with the step through product. I installed it myself (fiberglass tub) In under three hours. It is very solid and looks clean and attractive after installation. I recommend reading the on line instructions and watch a you tube video to help select the right size insert for your project. This turned out to be a brilliant solution to my in-laws need for a shower style entry. The old high wall tub was a serious fall risk, and the step through option was a much more affordable alternative to a total remodel.
  
 
      Posted on Google  
   
   Stephanie Faltus 
 January 15, 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
      Posted on Google  
   
   Karen Fox 
 October 1, 2020
 
 
 Trustindex verifies that the original source of the review is Google. Fast delivery and I absolutely love it.  Wish I would’ve done it a long time ago.
  
 
      Posted on Google  
   
   therese brady 
 July 29, 2020
 
 
 Trustindex verifies that the original source of the review is Google. This is fantastic! Product arrived quickly. Lots of explicit instructions. Kit was complete . Did the project myself, very empowering for 60 yr old  woman! Took about 5 hours, but I had never used an angle grinder before. Pleased and proud!
  
 
      Posted on Google  
   
   Patti Humphryes 
 January 26, 2019
 
 
 Trustindex verifies that the original source of the review is Google. Excellent product for helping an elderly parent take showers with ease. Installation were clear and finished product turned out just as advertised. My skill level is a do it yourself every and only fear was cutting the bottom of the insert out but it worked flawlessly. Tool listed was precise but not all were necessary. I would recommend this to anyone on a budget that does not want to do a total bathroom remodel.
  
 
      Posted on Google  
   
   Ronald Schuster 
 December 21, 2018
 
 
 Trustindex verifies that the original source of the review is Google. Mother in law fell and required surgery to correct a shattered bone in her upper arm. Without the use of both arms she didn’t have the stability to step over tub wall to shower.  Replacing tub base and tiled wall with shower base and surround meant a full gut.... many days of work and well over a $1000. Ordered the Step-through-store conversion kit on tuesday. It arrived via Fedex Friday and after 3 and half hours of work we only had to wait for the caulk to dry. The next day she was able to safely use her shower again. Thanks.
  
 
      Posted on Google  
   
   Cindy Lipp 
 September 21, 2018
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
      Posted on Google  
   
   shirley person 
 September 16, 2018
 
 
 Trustindex verifies that the original source of the review is Google. all I can say is that I got it for my Mother, she just love it, was very easy too install. Now I do not worry so much about her getting in or out of the tub for a bath. I am thankful  that I found this store.

Installed Completely in 4 Hours

“Just wanted to share how pleased we are with your product. Please feel free to share my comments with potential buyers. I read your product info and FAQ carefully and selected the medium Conversion since the base was thicker than top ledge. I regret I didn’t take a “before picture”. The estimates at a DME for a similar step through were $1800-2100 installed. I found your website and a local contractor for right at $500.

Due to small wall space (without available stud) to left of tub, we opted for the “over the tub” grab bar.There is still about 2″ of tub depth if anyone wanted to sit down in the water. This provided a safe alternative quickly and installed completely in 4 hours start to finish including removal of the old glass shower doors. Shipping was fast too. We ordered Monday and it delivered Thursday. Thank you!!” D.Graham

Exceptional Thickness of the Plastic

“I have installed the tub conversion kit and non-skid floor finish I recently ordered, on my In-Laws tub. We are all quite pleased with the results. I am impressed with the exceptional thickness of the plastic used in the rotocast conversion molding. I did not expect to also receive the installation gauge that you included with the kit. That gauge and your excellent instructions made the installation in a steel tub very easy.

The photos of the results speak for themselves. The decorative casting of the tub makes your kit look like it was designed especially for this 1950″s vintage tub. My “clients” are very pleased with the now easy access. And the “Happy Bottom Bathing Society” reports no splinters from my home-brew oak tub seat.So, thanks again for stocking such superb products. My compliments to your excellent website and my appreciation to your office staff, who were very nice to deal with over the phone. Expect more orders from my part of Texas as word gets around.” T.Dinerman

Easy to Install

“Hi! Received item and installed. It was easy to install. If friends inquire I will let them know where I bought it. Thank You!” J. Amirault

Quick Order Processing

“Thanks! I ordered tub insert around 10 am our time, on Wednesday, and it was delivered around 2 pm our time today, Friday. Around 52 hours from North Carolina to Illinois, you can not ask for anything better than that. If anyone is interested in your company, I will definitely recommend you.”

“I am extremely well pleased at your responsiveness, prompt shipping and quality products you provide. I will recommend your company to anyone!! Thank you.”

“My wife’s 82 year old mother is going to take her first shower today without having to negotiate the 15.5 inch tub. So thank you for that also.”